1.) Salesforce is for managers: You read that right. It should be called Managersforce. Don't agree? Why do sales reps log calls and tasks? So their managers can see they are generating activity. Why is there a dashboard tab with bar graphs, pie charts, and listings of sales reps with their KPI's? So managers can be one click away from having their fingers on the pulse of their of sales reps activities. Why is there a reports tab? You think sales reps give a hoot about reports? Managers like reports, sales reps like commission checks. Sales reps want tools to make selling easier, faster and less complex. They want to focus on filling their pipeline with sales opportunities and less time on data entry. Does Salesforce provide them with tools to accomplish these things? If you said yes, then why are there so many apps on the #AppExchange claiming to promote or increase sales rep user adoption? Still disagree? Head over to the AppExchange and search for #gamification, sales #leaderboards or #salescontest.
2.) Salesforce User Groups: Question for the sales reps reading this post. Have you ever been to a Salesforce User Group? I hear ya. I have actually been to one. It's essentially a bunch of Salesforce administrators, a vendor sponsor who get's to pitch the entire room of administrators and maybe a few people looking for networking opportunities. There is absolutely nothing there that will teach, advise or assist a sales rep with selling anything. They should change the name of these groups to Salesforce Administrators Listen To Vendors Pitch Group. Maybe change the name of Salesforce to AdministratorsForce?